For any questions or modifications regarding a trip you have already booked, please contact the operator(s) of your trip listed on your ticket. Each operator has their own unique terms and conditions beyond the terms and conditions of Uptown Vans LLC. Please see your specific carrier(s) below for more information.

Carriers

How to identify
the operator
of your trip

Step 1: Locate the 3 letter “Carrier” code in your confirmation email or on your ticket/pass

Step 2: See the list of carriers below

Confirmation Email

Top right of the trip details

Screenshot of a bus ticket reservation confirmation. It includes the outbound trip details from Wilkes-Barre to New York, with departure at 3:20 AM and arrival at 7:40 AM. The passenger is Joaquin Barreras, an adult. A boarding pass barcode or code, 'EZE 5A', is circled in black, and there's a blue

Ticket/Pass

Bus boarding pass showing passenger name Joaquin Barreras, departing at 3:20 AM from Wilkes-Barre, PA, arriving at 7:40 AM in New York, NY. Date 06/04/2026, travel carrier EZE, with order number 8100848.

Bottom right corner of your ticket
under the title “Carrier”

Carrier: EZE
Operator: Expreso Lackawanna
Phone: (570) 800-7943
USDOT: 4464767
MC: 1761259 

Fares

The default fare is “Passenger”.

The “Child” fare applies to children ages 0-8

The “Student” fare applies to students actively enrolled in college.

Trips are nonrefundable but can be cancelled for Uptown Vans credit up to 3 hours before departure. After that time, they can only be rescheduled by contacting Expreso Lackawanna and requesting the trip to be rescheduled.

Fees for luggage placed in the trunk are $5 for suitcases up to 22 inches in height. For suitcases taller than 22 inches, the charge is $10 per suitcase. Fees are payable in cash to the driver.

Additional terms and conditions may apply. Please contact Expreso Lackawanna for more information

Carrier: HZL
Operator: Hazleton Transportation
Phone: (570) 453-6926
USDOT: 3141752
MC: 99707

Fares

The default fare is “Passenger”.

Trips are nonrefundable and can only be rescheduled by contacting Hazleton Transportation and requesting the trip to be rescheduled.

Fees for luggage placed in the trunk are $5 for suitcases up to 22 inches in height. For suitcases taller than 22 inches, the charge is $10 per suitcase. Fees are payable in cash to the driver.

Additional terms and conditions may apply. Please contact Hazleton Transportation for more information

Carrier: PLA
Operator: Placencia Express
Phone: (272) 276-5735
USDOT: 4448262
MC: 1752526

Fares

The default fare is “Passenger”.

Trips are nonrefundable, but can be cancelled for Uptown Vans credit up to 24 hours before departure.

Fees for luggage placed in the trunk are $5 for suitcases up to 22 inches in height. For suitcases taller than 22 inches, the charge is $10 per suitcase. Fees are payable in cash to the driver.

Additional terms and conditions may apply. Please contact Placencia Express for more information

Carrier: YBT
Operator: Yes Blue Transportation
Phone: (610) 334-1416
USDOT 4241190
MC 1642461

Fares

The default fare is “Passenger”.

Trips are nonrefundable, but can be cancelled for Uptown Vans credit up to 24 hours before departure.

Fees for luggage placed in the trunk are $5 for suitcases up to 22 inches in height. For suitcases taller than 22 inches, the charge is $10 per suitcase. Fees are payable in cash to the driver.

Additional terms and conditions may apply. Please contact Yes Blue Transportation for more information.